Frequently Asked Questions
How do I join the Tamerlane Marketplace?
Getting started is easy! Join Tamerlane Trading today by signing up here or contacting us directly by calling (206) 900-6182 or emailing firstname.lastname@example.org. After your account is set up you may begin accessing our online quality verified marketplace and our customer success team will be available to work with you in developing a plan for your business.
What is the Tamerlane Marketplace?
Tamerlane Trading is the world’s first quality verified, bulk, wholesale cannabis online marketplace. Access 100,000+ pounds of graded material from 100s of local suppliers who experience a 90% reduction in returns because of third-party quality verification and our exclusive Certificate of Grade (COG). Our professional brokers and customer success team leverage a wealth of industry experience to create a consistent, reliable supply chain which allows your business to scale. We are leaders in trust, transparency and service.
What does “quality-verified” mean?
Quality-verified means the material was physically graded and reviewed by a third party grading service provider. Tamerlane is contracted with Big Tree Grading to ensure buyers receives the exact material they’ve purchased in our marketplace when shopping listings and suppliers that have opted-in to our grading service.
Who is Tamerlane for?
Tamerlane is for anyone in the wholesale cannabis market including growers, processors, manufacturers, distributors and brands. If you are buying or selling cannabis material, have a product or a service for licensed operators, the Tamerlane Marketplace is for you. We are built for the industry, by the industry.
How do I sell my material through Tamerlane Trading?
I am a manufacturer and/or distributor, how do I use Tamerlane Trading’s services to buy material?
Begin by opening an account with Tamerlane by signing up here or contacting us directly by calling (206) 900-6182 or emailing email@example.com. Once your account is active you may begin browsing our online quality verified marketplace, and our customer success team will contact you to conduct a deep dive business review to ensure we understand your business’ unique needs.
How much does it cost to be a buyer on the Tamerlane Marketplace?
Our marketplace and personalized brokerage services are complimentary for buyers. Browse listings and create purchase orders for no additional cost.
Can I get access to larger quantities (more than 100,000 pounds) of material?
Yes! After opening an account, our dedicated customer success team will work with you to create a plan that ensures all your material needs are met. We specialize in forward commitments and creating reliability and consistency around your needs.
What grading standards are used for quality verification in the Tamerlane Marketplace?
What is a Tamerlane service provider and how do I become one?
Service providers are companies who provide a core service (including transportation, labs and more) that support the legal licensed operators we serve. Contact us directly by calling (206) 900-6182 or emailing firstname.lastname@example.org and our customer success team will work with you to set up your product and service offerings and connect you to our network of buyers and suppliers.
How can I get help if I have a problem with an order?
Tamerlane’s dedicated customer success team is available Monday - Friday between 8 a.m. and 6 p.m. and weekends between 10 a.m. and 3 p.m. Pacific time zone. If you find that you need support outside of our usual business hours, contact your dedicated customer success team member and they will often be available for you outside of these hours. Our mission is to ensure we are there to provide your business immediate solutions if any unforeseen problems occur.
What if the product I receive is not what I wanted?
Our system is designed to ensure you are receiving exactly what you order, each and every time. In the case that your order shows up wrong or different to what you expected, simply refuse it at the time of delivery and contact our customer success team who will make sure the order gets filled appropriately as fast as possible. Tamerlane recommends all buyers have a standard operating procedure implemented for product intake. This is just one of many support and service guidelines available to members of the Tamerlane Marketplace.
How do I stay up to date with Tamerlane Trading's product offerings and insights?
Fill out the newsletter form at the bottom of the Tamerlane website to sign up for product listings, news and email updates.
Who is Aperon Corporation?
Aperon Corporation is the parent company of Tamerlane Trading. Aperon addresses specific supply chain market needs by providing custom made solutions that increase efficiency to licensed operators, industry stakeholders and the overall supply chain. Learn more about Aperon here.